Terms and Conditions

Updated: 14th May 2024

1. Introduction

1a. These Terms and Conditions ("Terms") govern the use of the Cigli website ("cigli.in") and the purchase of products from our online store. By accessing or using the website and/or purchasing products from us, you agree to be bound by these Terms, please read them carefully before proceeding.

1b. Cigli India (OPC) Private Limited reserves the right to update, modify, or change these Terms at any time without prior notice. The revised Terms will become effective upon posting on the website. Your continued use of the website following any such changes constitutes acceptance of the updated Terms.

2. Definitions

2a. In these Terms, unless the context otherwise requires:

• "We," "us," "our," or "Cigli," or "Cigli India," or "CIgli India (OPC) Private Limited" refers to the e-commerce website and its operators.
• "You," "your," or "customer," or "client" refers to the user and/or purchaser of products and/or services from our website.
• "Products" refers to desktops, laptops, tools, electronic consumer products, and any other goods offered for sale on our website.
• "Services" refer to all the IT Hardware and Software support services we provide on our website.

3. Product Information

3a. We strive to provide accurate and up-to-date information about our products, including descriptions, specifications, pricing, and availability. However, we do not warrant that product descriptions or other content on the website are complete, reliable, current, or error-free.

3b. Prices and availability of products are subject to change without notice. We reserve the right to modify or discontinue any product at any time.

3c. While we make every effort to display accurate colors and images of our products, we cannot guarantee that your device's display of colors will accurately reflect the actual colors of the products.

4. Orders and Payment

4a. Placing an order through our website constitutes an offer to purchase the selected products. All orders are subject to acceptance by us, and we reserve the right to refuse or cancel any order for any reason at our sole discretion.

4b. Payment for orders must be made in full at the time of purchase. We accept various payment methods as indicated on our checkout page.

4c. By providing payment information, you represent and warrant that you have the legal right to use the payment method(s) selected.

5. Shipping and Delivery

5a. We aim to process and ship orders promptly, but shipping times may vary depending on product availability, destination, and other factors beyond our control.

5b. Risk of loss and title for products pass to you upon delivery by us to the carrier. We are not responsible for any delays, damages, or losses incurred during shipping. 

5c. Additional shipping charges may apply to certain destinations or for expedited shipping options. These charges will be displayed during the checkout process with respect to your delivery pin code.

6. Returns and Refunds

6a. Our returns and refunds policy is outlined separately in our Return Policy, please review this policy carefully before making a purchase.

6b. We reserve the right to refuse returns or exchanges that do not comply with our Return Policy or are deemed ineligible for return.

6c. Refunds for returned products will be issued to the original payment method used for the purchase within 3-5 business days after we receive and inspect the returned items.

7. Intellectual Property

7a. All content, trademarks, logos, and other intellectual property displayed on the website are the property of Cigli India (OPC) Private Limited or its licensors. You may not use, reproduce, or distribute any such content without our prior written consent. 

7b. We reserve our right to take legal action against any parties involved directly or indirectly in using or distributing our content, trademarks, logos, and our other intellectual property.

7c. By submitting content (e.g., product reviews, testimonials, images) to our website, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content worldwide in any form of our media.

8. Privacy Policy:

8a. Please refer to our Privacy Policy page for information on how your data stored with us will be used.

8b. We reserve our right to use your data as per the terms mentioned in our Privacy Policy as per the global industry standards.

8c. We will honor your request to clear any and all user provided personal information except the information needed to account history for book keeping on our sales and services. 

9. Limitation of Liability

9a. To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the website or purchase of products from us.

9b. In no event shall our total liability to you exceed the total amount paid by you for the products purchased.

9c. We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

10. Governing Law and Jurisdiction

10a. These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

10b. Any dispute arising out of or relating to these Terms shall be exclusively resolved by the competent courts located in Hyderabad, Telangana, India.

11. Amendments

11a. We reserve the right to modify, amend, or update these Terms at any time without prior notice. Any changes to these Terms will be effective immediately upon posting on the website.

11b. Your continued use of the website and/or purchase of products following the posting of any changes constitutes acceptance of those changes.

12. Severability

12a. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect to the fullest extent permitted by law.

13. Contact Us

13a. If you have any questions or concerns about these Terms and Conditions, please contact us at help@cigli.in or go to our contact page for more details.

14. Entire Agreement

14a. These Terms and Conditions constitute the entire agreement between you and Cigli India (OPC) Private Limited regarding the use of the website and the purchase of products and supersede any prior agreements or understandings, whether written or oral.

Thank you for choosing Cigli. We appreciate your business and strive to provide you with the best possible shopping and support experience.

For any other issues, visit our Contact page.